Case Studies

iStock-844360464_blue.jpg

A Behavioral Health Clinical Supervisor was seeking advancement but was denied due to her unprofessional behavior at times, her lack of self-awareness, and her emotional lability. She was a long-term employee and, as the disciplinary actions became more frequent, the Director of Operations referred her to Julie for performance coaching. Through the coaching, the client was able to see herself differently, develop some emotional awareness and self-control, and present herself more appropriately given her leadership role. Through the coaching, she started asking for help, delegating, and meeting deadlines. With her increased confidence and self-regulation, she accepted an advancement to Program Director.

A Behavioral Health Program Administrator was newly promoted and struggling with confidence, communication skills, employee relations, and prioritizing her time. She felt overwhelmed and stressed. She had difficultly holding people accountable, was looking to improve her ability to manage difficult employee conversations and wanted to feel more self-assured. Through coaching with Julie, this leader reported greater confidence, increased self-awareness, and improved ability to see the bigger picture, address concerns with staff, and communicate more consistently for improved team performance. The client also admitted to improved relations at home with her spouse and children and improved emphasis on self-care.

In transitioning to her new positive as a first-time Executive Director, Julie coached this leader on ensuring a smooth transition into the role. The coaching focused on defining her leadership style, creating a vision, getting to know the team, aligning the team, and ensuring that expectations were clear. The coaching supported the client as she developed clarity in the direction of her leadership in this role. The client reported greater confidence in her ability to produce positive outcomes, to be persuasive and commanding in her presence as the leader, and to create a high-functioning team.  

An Assistant Professor working in a prominent nursing program was completely overwhelmed, was not taking good care of herself, and was hearing negative comments from her family about not being available or present during times they were together. We completed some assessments, including a 360, in which she learned how much she was valued, and that people were concerned about her inability to ask for help and delegate. The coaching focused on setting boundaries saying no, clarifying expectations, delegating effectively, and holding people accountable for their work. By valuing herself and her time and by communicating effectively, she developed much more confidence, experienced deeper self-respect, and her relationships improved.

"Julie has absolutely been the most influential, helpful, supportive, and meaningful person in my career and personally at this point in my life." 

- Jessica Mastrangelo, MA, LPC, NCC